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Tips & Home and Garden Links

*More Renovation Links* Access our links to more informative renovation and construction, and home & garden sites! Great links

Before you start your project

Beware! There are people out there, (not members of Home-Work) who are simply trying to rip you off. They may arrive at your doorstep offering you a "special deal" if you pay them cash and don't sign a contract. There are numerous scams going on out there. Protect yourself by not dealing with these people.

Before booking an appointment with a contractor, or setting up a time for him/her to do an estimate, make sure that the contractor is able to do the job you need to have done. It will save everyone time.

Before hiring a contractor, know what you want in terms of change, quality, price and approximate design. Try to learn a bit about the work being done. Being educated on the subject gives you an advantage. Know-how leads to knowing what you want in the job rather than something you don’t need or cannot afford.

Be sure to obtain 2 or 3 estimates for the project. Ask a lot of questions and write down the answers. You'll never be able to remember them all! Don't consider only price. Check carefully to see what you are getting for your money. Sometimes paying a bit more now saves money in the long run.

It is a good idea to contact your insurance company to inform them of your renovation project and make arrangements for any additional coverage needed.

If a contractor accepts money before work is complete, and looks for work and discusses a contract away from his/her normal place of business, (for example- in your home), he/she must be licensed by Alberta Municipal Affairs, Housing and Consumer Affairs. He/she must also be bonded.

Ask a lot of questions and clarify all information before signing the contract. Once signed by both parties, the contract is legally binding.

Include provisions to ensure that the contractor provides you with lien releases and proof of payment to subcontractors and suppliers, to protect you from liens on your property. (To learn more about liens and other renovation terms, please go to our glossary.)

The Contract

A contract is a written document that becomes legally binding once signed by the contractor and the homeowner. Two original copies should be signed, one for each party. It should contain the following:

  • the place and date of the contract
  • the complete address of the property where work will be done and the name and address of the buyer
  • the contractor's name address and telephone number, and professional license number
  • a detailed description of the project, a list of materials to be used, and sketches (if applicable)
  • the agreed upon starting and completion dates
  • total amount payable by the buyer with a breakdown of labor and material charges
  • a payment schedule
  • any warranties and guarantees of workmanship
  • the method for debris and material removal once job is completed
  • agreement of who is responsible for obtaining all needed licenses, permits and certificates
  • the contractor's and the buyer's signature

Note: If a contract is worth $200 or more, and if a contractor accepts $ before the job is completed, he is required by Alberta law to give you a written contract. If a job is small, you won't need as detailed a contract.

Don't:

  • sign anything until you are ready
  • sign a blank contract, or one with blank spaces of an kind (any blank spaces should be filled in with NA (Not Applicable) or NIL (nothing)
  • sign anything that you don't understand
  • submit to high pressure sales tactics
  • pay for the entire job in advance or pay cash without getting a signed receipt

During the renovations

Under certain conditions, the Direct Sales Cancellations Act allows you to cancel the contract. You must do so no later than 10 days after receiving your copy of the contract. Certain conditions apply. For more info, visit our link to government of Alberta Home Renovations and Repairs.

Changes to the contract will often be necessary. Changes should be made with the written approval of the homeowner and a signed statement from the contractor stipulating the extra cost or reduction in cost. If your project is being financed, find out if the changes need to be approved by the financial institution.

A down payment is seldom needed for renovation jobs. If the job is a large one, interim payments may be requested. Only make payments for work that has been completed. Pay by check or credit card in order to have a record of payment. Paying by cash is fine, just make sure to get a signed receipt.

When you have workers in your home, be friendly and welcoming. This predisposes them to do a good job for you. Give them a "pat on the back" for a job well done.

It is a good idea for you to be at the work site as often as you can. That way, you will be available should questions or problems arise, and you will be able to see for yourself just how the job was done.

Terms you should know

Contractor: A contractor is a person who contracts to make repairs upon, or improvements to, your home or property.
General Contractor: A general contractor is a professional builder or remodeler who takes charge of a construction job and coordinates the work of the subcontractors, suppliers, the designer or architect (if one is involved), local building inspectors and related government agencies.
Subcontracor: A subcontractor is a tradesperson hired by the general contractor to do one or more of the jobs needed. They are skilled in one or more areas and bring with them specific knowledge and expertise.
Licenses: Anyone who advertises for services done around the home must hold a valid city license. A police review is conducted before a license is issued. If a contractor takes deposits on work to be completed, and looks for work and discusses a contract away from his place of business, he must be bonded and he must hold a provincial license as well as a city license. Good contractors should be proud to show their licenses.
Building Permits: A permit must be obtained from the city before commencing certain work being done on your property. If the structure of your home, or any of its components, (wiring, plumbing,etc.) will be altered, you will be required to obtain a building permit. It is best to have your contractor obtain these permits. This should be clearly set out in your contract.
Worker's Compensation: Contractors may pay into this insurance to cover themselves should they become injured on the job. It is not compulsory, so not all contractors will have it. If a contractor is injured on your property, the only way you could be sued, is if you are negligent. For example, a painter sets up his ladder on your freshly washed, wet floor, slips and falls and breaks his leg. If he does not have worker's compensation, he could sue you. Most people are covered for liability under their home insurance policy. It is, however, a good idea to call your insurance agent to make sure you have the proper coverage before starting your renovation project!
Lien: A lien is a notice that someone is claiming a right to be paid out of the value of a particular piece of property. A lien can be placed on your property by suppliers or workers who are unpaid by the contractor. Liens hold your property as security for the contractor's debts- even if you have paid the contractor in full! In other words, you could owe a supplier or subcontractor for payments or wages the contractor neglected to pay. You have final responsibility for seeing that all bills are paid to the proper people. For a large home improvement job that involves several subcontractors and a large financial commitment, you should protect yourself from liens against your home in the event that the contractor does not pay his suppliers or subcontractors. You can do this by adding a release-of-lien clause to the contract, or by placing your payments in an escrow account until the work is completed. You can check your title record at a registry office. (Call (403)297-8980 for the Calgary office nearest you).
Bond: A bond is an insurance policy for which the contractor pays a premium. It guarantees that the contractor will meet his obligations in a satisfactory manner. Failure to do so should result in the payment of compensation by the bonding company. In Alberta, if a contractor accepts money before work is complete, and he/she looks for work and discusses a contract away from their normal place of business (for example, in your home), he/she must be licensed by Alberta Municipal Affairs, Housing and Consumer Affairs. He/she must also be bonded by a bonding company. Choosing a bonded contractor is more important when substantial, expensive jobs are to be done.

Where to get more information:

Municipal Affairs
Housing and Consumer Affairs
301, 7015 Macleod Trail South
Calgary, Alberta T2H 2K6
(403) 297-5700

Business Development Bank Of Canada
Bow Valley Square One 5th Floor
202-6th Avenue SW
Calgary AB T2P 2R9
(403) 292-5000

Calgary Business Information Center
250 639-5th Avenue SW
Calgary AB T2P 0M9
(403) 297-6284

 

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